Frequently asked questions

We charge 4,90 EUR for a regular shipment. If your order is above 70 EUR and destined for Germany, we will waive this fee.

Shipping cost for all other EU-countries is EUR 13,90.

If a shipment needs to be re-shipped due to a wrong address or too many delivery attempts, we have to charge you 9,80 EUR (Return fee to us 4,90 EUR and new shipment to you 4,90 EUR). For Austria and Poland the charge is 30€.